SERIES THREE – EDITION ONE
In the latest edition of our ‘Faces behind the Business’ series, we caught up with Nicola Leppert, Business Development Manager for AR Leisure Group; creators of venues Abbey Road, Dwntwn, Harrison’s Aparthotel/ Bar & Kitchen and Scruffy Murphy’s.
When did you first get into the industry?
I’m fairly new to the industry, I only joined the team earlier this year. My background is in Education and before that, I was a Flight Attendant (approx 10 years in each).
How long have you worked at AR Leisure Group and what is your job role?
I’m the BDM for the group which includes Abbey Road, Dwntwn, Harrison’s Aparthotel/ Bar & Kitchen and Scruffy Murphy’s and started the role in May this year.
What is the AR Leisure Group ethos?
We want our venues to have a friendly and welcoming atmosphere whilst providing our customers with a great selection of food and drinks. We pride ourselves in providing high quality service because customer satisfaction is our main priority. Additionally, we support our local community in a variety of ways, from sponsoring local youths through sports, donating to charities and supporting young adults with learning difficulties with work placements.
What’s the best bit of advice you could give to anyone looking at working in your line of work?
Do it! If you’d like to work in a fast-paced environment where no two days are ever the same, then this is it. I’m lucky enough to be part of a great team of people who all support each other and I love my job. I definitely think it helps to be confident as you’re always meeting new people but even if you are a bit shy, just push yourself out of your comfort zone, it usually pays off.
What do you love most about Liverpool?
Definitely the people. You can’t beat a bit of scouse humour! We get a lot of domestic and international visitors to our venues and they always comment on how friendly everyone is.
If you could describe your business in 3 words what would they be?
Dynamic, innovative and friendly.
Are you a business in the Liverpool City Region and want to feature in our Faces Behind the Business series? Contact us now by emailing firstname.lastname@example.org or get us on WhatsApp on 07568 532 537.