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Marks & Spencer has officially opened new store at Liverpool ONE

After months of anticipation, Marks & Spencer has officially opened its latest new store on Liverpool ONE’s South John Street today (Tuesday, August 15).

The new store has 70,000 square feet of trading space and includes a new market-style Foodhall, stylish and spacious new Clothing, Home & Beauty departments, and the first-ever, new-look M&S Coffee Shop.

The new M&S Liverpool ONE store is part of the retailer’s plans to invest approximately £480 million in its store rotation programme, creating over 3,400 new jobs across the country.

Along with the existing M&S Liverpool team of 250 employees who have transferred to the new store, the retailer has hired over 70 new employees.

Marks & Spencer has officially opened new store at Liverpool ONE

The spacious new Clothing department provides shoppers with plenty of style inspiration with the latest collections in womenswear, kidswear, and menswear, as well as dedicated, neon-lit areas highlighting M&S customer favourites such as Per Una, Autograph, and Goodmove.

The M&S Beauty department has been transformed to showcase popular products such as the Apothecary collection and the new M&S Fresh Elements skincare range.

Marks & Spencer has officially opened new store at Liverpool ONE

The store also houses the first new-look M&S Coffee Shop. The exciting new Hospitality concept is a great pre- or post-shop pit stop, with a transformed menu featuring freshly made sandwiches and pastries, chilled drinks, including the iconic Colin the Caterpillar™ and Percy Pig™ Slushees, and a great selection of delicious cakes and treats.

Customers will find a new fresh-market feel inside the brand-new M&S Foodhall, with displays brimming with great-quality, trusted-value produce from M&S Select Farms, a show-stopping bakery offering fresh, daily-baked bread and pastries, and a dedicated M&S Wine Shop.

Marks & Spencer has officially opened new store at Liverpool ONE

Rob Deacon, Senior Asset Manager at Grosvenor, commented: 

“It has been fantastic working with the M&S team to help them achieve their vision of delivering a modern and enticing showcase space which provides an enhanced experience for their customers. To be the location of choice within Liverpool for another retail giant’s flagship store evidences the fantastic work we do for brands and operators alike.”

Store Manager Kirsty Williams, who has worked at M&S for over 10 years, said: 

“We are thrilled to officially open our brand-new store in Liverpool ONE today. The last few weeks have been so exciting for us all as we’ve seen the store take shape, and I’d like to thank everyone in the team for all their hard work to make sure everything is ready for our loyal customers today. 

“The store is an exciting investment in the future of M&S in Liverpool, and I can’t wait for our customers to explore all the new features that the store has to offer. Along with our existing Liverpool team of 250 colleagues, we’re really pleased to introduce over 70 new recruits to M&S Liverpool ONE, who can’t wait to meet everyone. With an amazing new, fresh market feel Foodhall and a Clothing & Home department which is the perfect place to shop your M&S favourites, we really do have the best of M&S here for everyone to enjoy!” 

Following the recent opening of Gravity MAX on the remaining upper two floors, M&S Liverpool ONE completes the evolution of the former Debenhams unit, marking Gravity UK’s largest investment (£10 million) and largest site (100,000 sq ft) to date.

The store is located at Liverpool ONE, Liverpool, L2 1TA, UK and will be open Monday – Friday 9am– 8pm, Saturday 9am – 7pm and on Sunday, 11am – 5pm.


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