Handelsbanken is a local relationship bank built on satisfied customers, financial strength, and sustainable values. They support local communities across the country, helping individuals and businesses with their financial needs.
Handelsbanken has been established in Liverpool for over 18 years and is a key part of the city’s professional business community. At Handelsbanken Liverpool Exchange Station, the team deals with people they know by name, and decisions are made at the branch. The branch is staffed by an experienced team that knows and understands the local market.
Their aim, quite simply, is to provide the best possible service to each of their customers. The high level of decision-making autonomy they have at the branch is integral to the Handelsbanken culture, and this, together with their focus on service, is what sets this bank apart from many of their competitors.
The team invests time to get to know you, your needs, and your aspirations, whether for your own finances or those of your business. You benefit from a responsive and reliable service with a direct line to your dedicated account manager, who can give you sound advice and provide solutions based on your own requirements.
The handbook of the bank’s culture states: “Our advice must always be what is best for the customer, not what is most profitable for the Bank at the time.” Instead of concentrating on product campaigns, sales targets, or short-term incentives, they are putting their efforts into developing long-term customer relationships for both parties’ benefit.
Understanding the impact we have on society, the environment, and the financial market has been an integral part of the bank’s everyday work for many decades. While also aiming to be a responsible contributor to the communities they serve in Liverpool and working to make a positive difference wherever they can for their customers, our people, and the environment.
They were named the safest commercial bank in Europe in Global Finance magazine’s rankings of the World’s Safest Banks 2022 due to their prudent approach to risk and focus on long-term customer relationships.
Find out more about Liverpool’s local relationship bank here.