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Mersey Ferries introduces new self-service machines and Flexi Tickets

As part of Mayor Steve Rotheram’s initiatives to make public transport in the city region more affordable and user-friendly, Mersey Ferries has introduced Flexi Tickets and new self-service kiosks at every terminal.

The Beatles Story museum and bus sightseeing tours are now included in combined tickets that passengers can purchase from self-service kiosks at Seacombe and Pier Head Terminals.

Mersey Ferries has also introduced a new Flexi Ticket, available during peak commuting times, allowing passengers to buy six or 10 crossings in advance with no time commitment for their use, as well as regular monthly and quarterly options. The Flexi Ticket improves on the standard single or return ticket, making the ferry the cheapest one-way option to cross the river during peak hours.

The machines support the Mayor’s aim to provide a London-style transport system that makes journeys smoother, quicker, and more affordable. They are part of a larger £13 million investment into revolutionising public transport ticketing across the Liverpool City Region. A new contactless tap-and-go system is part of the plans; it will be available on trains by 2025 and will automatically offer passengers the best deal for their journey.

Councillor Liam Robinson, Portfolio Holder of Transport for the Liverpool City Region Combined Authority, said:

“The first phase of the new smart ticketing roll out at Mersey Ferries has gone exceptionally well with passengers quick to uptake and embrace the new service. It brings encouraging news for next phase due to arrive on the trains later this year. 

“With improved services across the network and simpler, clearer ticket pricing that ensures people always pay the lowest fare possible, moving around the City Region has never been simpler on public transport, making it the preferred option for many.” 

Since their introduction at Seacombe and Pier Head Terminals, users have purchased tickets worth more than £7,500.

Installing self-service ticket kiosks at Mersey Ferries has given customers who know the tickets they want to purchase another choice. Passengers who require further information before making a booking or who might be eligible for a concession will still be able to speak with customer service representatives in the terminal buildings. Online booking of tickets is also available.

For more information on the ways to travel with Mersey Ferries, please visit the website.


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