Liverpool’s largest fleet of hackney carriages launches new passenger app

Liverpool’s largest fleet of hackney carriages, ComCab have now launched a new passenger app.

With competition from out-of-town private hire drivers hotting up during the pandemic, Black Cabs in Liverpool are hitting the streets, backed by the biggest technology deal ever struck by a taxi firm.

The updated technology, being adopted by the ComCab fleet, delivers a state of the art experience. It will give local hackney-driving cabbies a boost in the battle for passengers.

The move to the new platform is part of ComCab’s offensive in securing the drivers that are signed on with them, a bigger chunk of the taxi work in an industry that has been one of the hardest hit by the pandemic.

Karen Long, general manager at ComCab Liverpool says:

“The new app gives passengers the latest cutting edge technology with a raft of new features. It will boost our presence during these challenging times, the 10pm curfew is hitting cabs hard.”

Inside the ComCab Liverpool app passengers can see where the nearest cab is, request a six-seat vehicle, get a fare estimate in advance, set the pick up location by dragging a map and see their cab approach. All black cabs now accept card payments direct to the driver, a bonus for passengers who do not want to enter their card details into an app.

Users will be supporting the local economy as all cabs are registered in Liverpool. ComCab drivers are small independent businesses in their own right, Karen continues:

“ComCab driver’s local knowledge can’t be rivalled and we want to give them every opportunity to be successful as we emerge from the pandemic. With the lack of tourism in 2020 and greatly reduced numbers going out to socialise the taxi business is suffering. But we are seeing passengers using us because they don’t feel comfortable on public transport. The partition in a black cab means they are the safest form of public travel.”

Developers AutoCab and ComCab’s parent company CityFleet brokered the deal as part of the biggest deal to date in the UK taxi dispatch market.

For further information about downloading the app visit www.comcab.co.uk