Skip to content
Instagram Twitter Facebook Youtube Tiktok Linkedin
  • About
  • Advertise
  • Newsletter
  • Weather
  • Contact
  • Registration
  • Login
  • About
  • Advertise
  • Newsletter
  • Weather
  • Contact
  • Registration
  • Login
  • WHAT’S ON
    • Across Liverpool
    • M&S Bank Arena
    • Exhibition Centre
    • Everyman & Playhouse
    • FunnyBoyz Liverpool
    • The Bentley Liverpool
    • St George’s Hall
  • THINGS TO DO
    • In Liverpool
    • Liverpool Watersports Centre
    • Strawberry Field
    • Relish Liverpool
    • Best Liverpool Restaurants
  • OFFERS
  • STAY
    • ALL HOTELS
    • Boudoir Hotel Liverpool
    • Malmaison Liverpool
  • JOBS
  • LATEST
    • News
    • Food & Drink
    • Events Latest
    • People
    • Things To Do
    • Music
    • Business
    • Matt Jacobson
    • Sport
    • Interviews
    • Blogs
    • Reviews
    • Competitions
    • A Tale of the Liver Birds
  • TRAVEL
    • Liverpool Airport
  • DIRECTORY
  • LIVE
Menu
  • WHAT’S ON
    • Across Liverpool
    • M&S Bank Arena
    • Exhibition Centre
    • Everyman & Playhouse
    • FunnyBoyz Liverpool
    • The Bentley Liverpool
    • St George’s Hall
  • THINGS TO DO
    • In Liverpool
    • Liverpool Watersports Centre
    • Strawberry Field
    • Relish Liverpool
    • Best Liverpool Restaurants
  • OFFERS
  • STAY
    • ALL HOTELS
    • Boudoir Hotel Liverpool
    • Malmaison Liverpool
  • JOBS
  • LATEST
    • News
    • Food & Drink
    • Events Latest
    • People
    • Things To Do
    • Music
    • Business
    • Matt Jacobson
    • Sport
    • Interviews
    • Blogs
    • Reviews
    • Competitions
    • A Tale of the Liver Birds
  • TRAVEL
    • Liverpool Airport
  • DIRECTORY
  • LIVE
Search
Close

One Stop Shop service to open in nine Liverpool libraries

June 11, 2021
|
by Editor
One Stop Shop service to open in nine Liverpool libraries

Nine libraries in Liverpool are to be used to deliver a new-look One Stop Shop service.

As part of the council’s budget proposals for 2021/22, it had been planned that £1.1 million be cut from the service’s budget, leaving just 18 staff working from four pop-up venues rather than eight fixed sites.

The financial cut was later reduced to £768,000 when the council passed its budget in March.

Now, following public consultation and discussions with trade unions, councillors and staff, a revised scheme has been approved which more than doubles the number of locations where face-to-face council services are available and maintains staffing numbers and secures jobs. The One Stop Shop model will also be developed into Customer Hubs with customers supported to access services online if possible.

It will see nine of the city’s libraries used, with two sites operating full time, and the other seven open either two or three days per week.

Full-time sites – Monday to Friday

  • Toxteth Library 
  • Spellow Library (Kirkdale One Stop Shop building will be used until refurbishment work is completed)

Part-time sites – Two or three days per week

  • Central Library
  • Old Swan Library 
  • Kensington Library 
  • Norris Green Library 
  • Lee Valley Library
  • Speke Library (Parklands)
  • Garston library

To provide consistency, each of the part-time sites will be open on the same days each week.

The service will also give people the option of pre-booking appointments so they do not have to wait at any of the sites. 

The opening of the sites will be phased and will start later this summer. The opening programme is dependent on government advice on the lifting of Covid restrictions.

Deputy Mayor and cabinet member for finance and resources Cllr Jane Corbett, said: 

“This is really great news for our residents who don’t have easy access to a computer or a smartphone.

“Although many people now access our services online or through our telephone contact centre, there are still some residents who really value and need the face-to-face support of our customer staff to interact with the council.

“We have chosen nine sites across the city where we know the need is greatest and which can be accessed on public transport.

“Our libraries are a well-known and much loved valuable community resource, so using them to house our One Stop Shop services makes perfect sense, and some of them have already operated in this way for many years.

“We have been careful to plan this out so that the sites which are part time but geographically close are open on different days.”

READ MORE: Liverpool City Council Best Value interventions announced by Government

Gaucho has arrived in Liverpool!

Facebook
Twitter
LinkedIn
WhatsApp
Email
Print

THE LATEST

26BA985C-EF39-4985-9047-056AAE563BF0
Celebrate National Pizza Day at these four waterfront venues
J5
Family-based Liverpool pub group introduces new accommodation site
KS tiger
Half Price during Half Term at Knowsley Safari
ropewalks 003
Liverpool’s historic Ropewalks district is about to undergo a major makeover
20230124_123159_2
Love is in the Haus at Albert's Schloss this February
720x437
Matchroom Boxing: Callum Smith vs Pawel Stepien at M&S Bank Arena this March
© Liverpool ONE - Children's Mental Health Week (12)
Liverpool ONE champions Children’s Mental Health Week
KINGS DOCK REG004
Final chapter in regeneration of Kings Dock opens
Wellness in the City event at the Spine, Liverpool
Paddington Village’ Wellness In The City event at The Spine hailed huge success
Great British Oysters
Lu Ban brings a fun-filled February

WhatsAppenin LIVERPOOL!

Receive WhatsApp notifications about the latest big news, events, offers, competitions and much more!

SIGN UP NOW

Stay in the loop

Stay up to date with all the latest news, articles, events, and offers from across Liverpool!

We never share your information with anyone.

OTHER LINKS

  • Liverpool Maps
  • FAQs
  • Privacy Policy

SUB LINKS

  • About Us
  • Services
  • Advertise
  • Newsletter
  • Contact
  • About Us
  • Services
  • Advertise
  • Newsletter
  • Contact

DIRECTORY LINKS

  • Business Login
  • Register
  • View Directory

SOCIAL MEDIA

Instagram Twitter Facebook Youtube Tiktok Linkedin

At Explore Liverpool we are all about bringing you everything the Liverpool City Region has to offer and more!

© 2022 Explore Liverpool

  • Terms & Conditions
  • Privacy Policy
  • Terms & Conditions
  • Privacy Policy
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
SettingsACCEPT
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT

Explore Liverpool With Us!

Don't miss a thing. Sign up for our weekly roundup straight to your inbox! 🙌

Change Location
Find awesome listings near you!